Love this halter. Excellent quality
Hi Cushla! We're happy to hear you love the Penelope Rope Halter. Thanks for sharing your review!
The reins I use(same article number) have the martingale stops, these new reins unfortunately do not 😢
Gorgeous jacket in both fit and colour. Customer service and communication was top notch. Would gladly purchase from this company again.
Hi Shannyn, thank you so much for your lovely review! We're thrilled you love the jacket and appreciate your kind words about our service. Looking forward to your next purchase!
Ik werd wat zenuwachtig door de negatieve reviews op google, maar spullen goed ontvangen! Na 3 dagen bevestiging dat het verstuurd was en snel daarna ontvangen 😊
Hartelijk dank voor uw review! 😊
Fijn om te horen dat u uw bestelling goed heeft ontvangen en dat alles vlot is verlopen.
We begrijpen dat de negatieve Google-reviews u wat onzeker maakten. Helaas is het onmogelijk om iedereen tevreden te houden, en mensen zijn vaak eerder geneigd een review te plaatsen wanneer er iets misgaat dan wanneer alles gewoon goed verloopt. Gelukkig is het overgrote deel van onze klanten wél tevreden en ontvangt hun bestelling zonder problemen.
Bedankt dat u ons ondanks uw twijfels het vertrouwen heeft gegeven. We hopen u graag weer terug te zien bij een volgende bestelling!
These boots arrived already scuffed and damaged, which was disappointing from the start. On top of that, they sent what appears to be a children’s size, even though I carefully measured my foot using the sizing guide on their website before ordering. Their sizing chart is clearly inaccurate.
Overall, this has been a terrible experience. The quality is unacceptable, the sizing is misleading, and the customer experience has been frustrating. I would not recommend buying from this company. Save yourself the time and money and shop somewhere else.
Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience.
After reviewing your order, we can confirm that our warehouse shipped the exact size that was selected when the order was placed (EU 36). Unfortunately, the order was placed for a size 36, whereas your review refers to needing a size 40. We therefore fulfilled the order exactly as it was received.
Regarding the scuff marks, we completely understand your concern. As soon as you contacted us, our customer service team responded promptly and a solution was established. We always strive to resolve any issues quickly and fairly, and we're pleased that we were able to address this part of your concern without delay.
While we respect your opinion, we do feel that your review does not fully reflect the facts of this case or the level of customer service we have provided throughout. We remain committed to working with you to resolve the outstanding matter.
Beautiful leather qualityand stitching. I ordered a cob size for my German Riding pony and it's a smidge large compared to our Cob sizes here in the USA bystill lovely.
Thank you for your lovely review! We're glad you appreciate the quality. It's helpful to know about the sizing difference—please feel free to reach out if you need any assistance with fit in the future.
Ordered vest from Australia - it arrived just over a week later- very fast. This is my second vest (just a different size). I have just recently ordered two more in a different colour (one for a friend). Fabulous service
Hi Virginia, thank you so much for your wonderful review! We're happy to hear you're pleased with your vest and our service. Enjoy the new colors.
Very comfortable for the horse
Waterproof
Thank you for your lovely feedback! We're so glad the girth is working well for your horse. We appreciate your support!
Best breastplate out here
Best material
Thank you for your review! We're pleased to hear you're happy with your new breastplate.
La talla viene amplia, por lo general soy talla “small” y compre XS y aun asi me queda ligeramente grande. Perones una chanarra de un bonito diaeño y de buena calidad su material.
¡Muchas gracias por su reseña! 😊 Nos alegra saber que le ha gustado el diseño y la calidad de la chaqueta.
Gracias también por compartir su experiencia con la talla. Este tipo de comentarios es muy útil para otros clientes a la hora de elegir la talla adecuada. Esperamos que disfrute mucho de su nueva chaqueta y estaremos encantados de atenderle de nuevo en el futuro.
Polo visor with shining start silver looks great and beige strap is really nice blended to the skin color. Sizes and shapes are good enough to fit my head.
Hi there! Thank you so much for your kind words. We're very happy to hear you love the shiny star silver and the beige strap. Glad it fits well too!
Incredibly comfortable, don't notice I'm wearing it. Definitely helped me in a fall. Highly recommend to anyone considering buying one!
Hi Kate, thank you so much for your wonderful feedback! We're happy to hear the vest helped you during your fall and that you find it comfortable. We truly appreciate your recommendation and support.
Perfect fit and color
Hi Galina, we're so glad you love the leggings! Thanks for your kind words and support.
Great concept - not ideal material.
The shape of this bit worked really well with my pony's little sensitive mouth. However it only took 2 rides with some kids that were slightly heavy handed where the pony took the bit between her teeth and then there were sharp edges on the bit.
We are back to the drawing board for bits.
This bit was too pricey to only be able to be used a hand full of times!
Smart looking jacket but the cut is not great. One armpit and sleeve is tighter than the other. Also, all buttons are loose!☹️
Excellent material, I recommend it
Thank you so much for your kind words! We're thrilled you love the Riding Helmet Cromo 2.0 Jockey. Happy riding!
Footing is slightly more narrow than in k boots, ankle also perfectly narrow! As many italian boots size runs accurate to big, not so much that in k boot tough. Highest guality craftmanship and leather! we made these everyday boots alltough these are really fine for enything!
Thank you for your wonderful review! We're delighted to hear you find the Perugino Riding Boots so comfortable and well-crafted. Enjoy wearing them every day!
Excellent they fit perfectly
Hi Tamara, thank you for your wonderful review. Enjoy your riding boots!
Excellent perfect fit and quality
Thank you for your kind review! We're very pleased to hear you're happy with your boots.
excellent, great product
Hi Jana, we're happy to hear you love the Carbon Pro Ex Tendon Boots! Thanks so much for your kind words and support.
Beautiful bridle very good quality.
Thank you so much for your wonderful review! 😊 We're delighted to hear that you're happy with the quality of your new bridle. We hope both you and your horse enjoy it, and we hope you'll shop with us again soon!
Amazing customer service going above and beyond. Love the quality and fit of this gorgeous jacket. I’ve worn it at a comp with a super win!! Thank you.
Thank you for your review, Amy!
We’re so pleased to hear you’re happy with your jacket — and even more that it brought you a win.
If there’s anything we can help you with in the future, please don’t hesitate to let us know.